The International Insurance Society (IIS) has published the results of its 2025 Global Priorities Survey, a comprehensive overview of the top concerns of nearly 20,000 insurance executives worldwide. The survey tracks priorities across six categories – Economic, Political and Legal, Social and Environmental, Operational, Technology and Innovation, and Business and Financial.
For the first time, artificial intelligence (AI) has emerged as the single most important industry priority, surpassing inflation after three consecutive years at the top. Two-thirds of executives now cite AI as their leading technology and innovation focus, a steady climb from just 17% in 2021. Executives point to AI’s potential to streamline operations, enhance analytics, and drive new product innovation.
Operational efficiency remains the highest operational priority for the second year running, fueled in part by investments in AI and modernization efforts. Cybersecurity continues to dominate political and legal concerns, though its prioritization has eased in recent years.
On the economic front, inflation holds the highest priority for the fourth year in a row, with 63% of executives ranking it among their top three issues. Climate risk continues to lead the social and environmental category, though its margin over technological advancement is narrowing as digital strategies become more central to decision-making.
Despite these challenges, companies remain optimistic. Executives see product innovation and new customer acquisition as their top growth opportunities in 2025, underscoring a forward-looking approach that leans heavily on data-driven strategies.
The Global Priorities Survey will inform discussions at the IIS Global Insurance Forum 2025, hosted Oct. 26–27 at the Swiss Re Centre for Global Dialogue in Rüschlikon, Switzerland.
A partial survey report is available for download.
For more information about the Global Insurance Forum and to register, visit https://www.theglobalinsuranceforum.org.
About International Insurance Society
The International Insurance Society (IIS) is a diverse and inclusive platform for all stakeholders of the global insurance and risk management community, providing knowledge, research, thought leadership, and connectivity to support the betterment of society. Founded in 1965, IIS is a global not-for-profit organization and an affiliate of The Institutes®.
About The Institutes
The Institutes® are a global not-for-profit comprising diverse affiliates that educate, elevate and connect people in the essential disciplines of risk management and insurance. Through products and services offered by The Institutes’ nearly 20 affiliated business units, people and organizations are empowered to help those in need with a focus on understanding, predicting and preventing losses to create a more resilient world.
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Two-thirds of global insurance industry executives cite AI as their leading technology and innovation focus, a steady climb from just 17% in 2021.
Contacts
Media Contact:
Colleen McKenna Tucker
Executive Director, International Insurance Society
+1 212 277 5164
cmckenna@internationalinsurance.org